Frequently Asked Questions
Find answers to common questions about our products and services
PenLab Peptide exclusively supplies licensed medical professionals and authorized institutions. This includes research laboratories, medical clinics, hospitals, universities, pharmaceutical companies, and other licensed entities. To place an order, you must register an account and complete our KYC (Know Your Customer) verification process. You will need to provide your organization name, type, and professional credentials. Our team will review your submission, and once approved (typically within 24-48 hours), you'll gain access to our full product catalog. This verification ensures compliance with regulations and that our research compounds are handled by qualified professionals.
Research peptides are short chains of amino acids used exclusively for scientific research and laboratory studies. They are synthesized to study various biological processes and are not intended for human consumption or therapeutic use.
No. All our products are strictly for research purposes only and are not intended for human consumption. They are sold exclusively to qualified researchers and laboratories for in-vitro and research applications.
All our peptides meet a minimum purity standard of 99%. Each batch undergoes rigorous HPLC testing and comes with a Certificate of Analysis (COA) documenting the exact purity levels.
Our stabilized pen format is an innovative delivery system that maintains peptide stability at room temperature for short periods. This pre-mixed, ready-to-use format eliminates the need for reconstitution and ensures consistent dosing for research applications.
For optimal stability, products should be stored in a refrigerator (2-8°C). Our stabilized formulas can tolerate short-term temperature deviations during shipping, but long-term storage should be refrigerated.
We offer DHL Express shipping with delivery in 3-5 business days. All packages are shipped in temperature-controlled packaging when necessary.
We accept Bank Transfer only. After you submit an order enquiry, our team will review your credentials and perform KYC verification (typically 24-48 hours). Once approved, we will issue an invoice with our bank details. Your order will be processed and shipped within 3-5 working days after we confirm receipt of your payment.
Yes! We deliver anywhere in the world. Please contact us for specific shipping inquiries regarding your location.